Decord Technologies

TALKWINK SUPPORT

A little help,
when you need it.

Support for TalkWink and its current web testing version, Up for it.

Contact support

Email Salman@decordtech.com with your phone model, browser and a short description of what happened. Include a screenshot if it helps, but remove private conversations or personal information first.

Never send your password or recovery code.

Email TalkWink support

Add the app to your home screen

Android

  1. Open the web app in Google Chrome.
  2. Open the three dot menu and choose Install app or Add to Home screen.
  3. Open the new icon and sign in.

iPhone

  1. Open the web app in Safari.
  2. Tap Share, then Add to Home Screen.
  3. Tap Add, then open the new icon and sign in.

Enable notifications

Open the installed app, go to You, then choose Enable notifications and allow the request. If you previously blocked them, check the app or browser notification permissions in your phone settings.

On iPhone, web app notifications require iOS 16.4 or later and an app added to the home screen. Alerts also depend on your network, quiet hours, Focus or Do Not Disturb settings.

Microphone and translation

Allow microphone access when you choose to record. For a spoken conversation, select the language for English translations, tap the recording button to start and tap it again to stop. Wait for the result, then play it if your browser does not allow automatic playback.

Your account and data

Request account or data removal. For details about storage and translation services, read the TalkWink privacy policy.